1. Terms and Conditions

Introduction

Welcome to GeneMedBio! By accessing and using our website, www.genemedbio.com, and services, you agree to comply with and be bound by these Terms and Conditions. Please read these terms carefully before using our services.

Services Provided

GeneMedBio offers the following services:

• Bioinformatics Services
• Bioinformatics Systems
• Sequencing Service Kits

User Agreement

By using our website and services, you agree to:

• Provide accurate and complete information as required.
• Use our services for lawful purposes only.
• Not engage in any activity that could harm the website or other users.

Payment Terms

• All payments must be made in full at the time of service or according to the agreed-upon terms.
• Payments can be made through Upi,CC,DC,Netbanking etc .
• Prices for services are subject to change at any time, but changes will not affect services that have already been paid for.

Service Availability

GeneMedBio strives to provide continuous and uninterrupted services. However, we are not responsible for any downtime or service interruptions caused by maintenance or external factors.

User Responsibilities

• You are responsible for ensuring the accuracy of the information you provide.
• You agree to comply with any guidelines, policies, and procedures provided by GeneMedBio.

Intellectual Property

All content on this website, including but not limited to text, images, logos, software, and services, are the property of GeneMedBio and protected by intellectual property laws. You may not copy, modify, or distribute any content from this website without express permission.

Limitation of Liability

GeneMedBio will not be liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our services, including but not limited to loss of data, profits, or business interruption.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of INDIA, without regard to its conflict of law principles.

2. Privacy Policy

Introduction

GeneMedBio is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

Information We Collect

We collect the following types of information when you use our services:

• Personal Information: Name, email address, phone number, etc.
• Payment Information: Credit card details or other payment methods.
• Usage Data: Information about how you interact with our website and services.

How We Use Your Information

We use your information to:

• Provide and improve our services.
• Communicate with you about updates, promotions, or customer support.
• Process payments and transactions.
• Comply with legal obligations.

Data Protection

GeneMedBio takes reasonable precautions to secure your personal information and prevent unauthorized access, disclosure, or misuse. However, we cannot guarantee the security of data transmitted over the internet.

Cookies

Our website may use cookies to enhance your user experience. Cookies are small files stored on your device that help us track user activity, personalize content, and remember preferences.

Third-Party Sharing

We do not sell or share your personal data with third parties, except as necessary to provide our services (e.g., payment processors, service providers). We may also share information as required by law.

Your Rights

You have the right to:

• Access and update your personal information.
• Request deletion of your personal data.
• Opt-out of marketing communications.

To exercise these rights, please contact us at [insert contact information].

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: genemedbio@gmail.com
• Phone: 9986913333

3. Refund Policy

Eligibility for Refunds

We offer refunds under the following conditions:

• Services Not Rendered: If we fail to deliver the service you requested as outlined in the agreement, you may request a refund.

Refund Process

To request a refund, please contact us at genemedbio@gmail.com within 2 days of receiving the service or product. You will need to provide the following information

Refund Timing

Refunds will be credited within 7-10 business days after approval. The refund will be issued to the original payment method.

Contact Information

For refund-related inquiries, please contact:

• Email : genemedbio@gmail.com
• Phone : 9986913333
• Owner Name – BISHWAROOP PAL